Guide for presidents and owners' meetings

How to change property manager without losing your community's history

Changing property manager (administrador de fincas) is a resolution of the owners' meeting, and the Ley de Propiedad Horizontal (LPH, Spain's Horizontal Property Act) sets out how to adopt it. These are the steps, with the article behind each one, and how to stop the change from wiping out your community's incidents, minutes and contracts.

By the Vecinar team · Updated on

Can you change property manager at any time?

Yes. Unless the bylaws say otherwise, the community's officers are appointed for one year, but "those appointed may be removed from office before their term expires by resolution of the owners' meeting, called in extraordinary session" (art. 13.7).

Steps to change property manager (administrador de fincas)

  1. Step 1

    Call the owners' meeting

    To dismiss the property manager before their term ends, the law requires an owners' meeting called in extraordinary session (art. 13.7). The meeting is held whenever the president sees fit or when requested by a quarter of the owners or by a number of them representing at least 25% of the shares (art. 16.1). It is called by the president or, failing that, by those who promoted the meeting (art. 16.2). There is no fixed notice period for extraordinary meetings: notice is given as far in advance "as possible so that it can come to the attention of all interested parties" (art. 16.3).

  2. Step 2

    Vote on the dismissal and the new appointment

    Appointing and removing the property manager is a matter for the owners' meeting (art. 14.a). As art. 17 sets no special majority for it, the general rule of art. 17.7 applies: on first call, a majority of all owners that also represents a majority of the shares; on second call, a majority of those attending, provided it represents more than half of the value of the shares of those present.

  3. Step 3

    Choose who takes on the post

    The post can be held by any owner or by a natural person with sufficient, legally recognised professional qualifications (art. 13.6). If nobody is appointed separately, the duties of property manager and secretary are carried out by the president (art. 13.5). Unless the bylaws say otherwise, the appointment is for one year (art. 13.7).

  4. Step 4

    Put it in writing in the minutes

    Resolutions are recorded in the minutes book (libro de actas) certified by the Land Registrar (Registrador de la Propiedad) (art. 19.1). The minutes are closed with the signatures of the president and the secretary at the end of the meeting or within the following ten calendar days (art. 19.3).

  5. Step 5

    Get the documentation back

    The property manager keeps "the community's documentation available to the owners" (art. 20.e), and the secretary keeps the minutes books and retains for five years the notices of meetings, communications, proxies and other relevant meeting documents (art. 19.4). That documentation belongs to the community.

The problem: the community's memory lives in the property manager's software

The documentation belongs to the community, but in practice it usually sits in the office and the software of whoever manages it. When they leave, the community depends on what they hand over, and the new property manager starts from scratch.

Don't start from scratch next time

With Vecinar, changing property manager means changing one person's access: the information belongs to the community from day one.

  • The community subscribes, not the property manager: the community is the account holder.
  • The property manager is just another user, with management permissions. Only the president can invite them or remove their access.
  • Incidents in common areas, with their photos, comments and history, stay where they are.
  • Minutes, bylaws, contracts and quotes stay organised in folders and with tags.
  • The unit register, the common areas and their bookings don't need to be set up again.

Frequently asked questions

Can you change property manager at any time?

Yes. Unless the bylaws say otherwise, the appointment is for one year, but the law allows the property manager to be removed before their term expires by resolution of the owners' meeting called in extraordinary session (art. 13.7 of the Ley de Propiedad Horizontal).

What majority do you need to change property manager?

The general rule of art. 17.7: on first call, a majority of all owners that also represents a majority of the participation shares; on second call, a majority of those attending, provided it represents more than half of the value of the shares of those present.

Who can call the meeting to change property manager?

It is called by the president or, failing that, by those who promoted the meeting (art. 16.2). A quarter of the owners, or a number of them representing at least 25% of the participation shares, can request the meeting (art. 16.1).

Who can be the property manager of a community of owners?

Any owner, or a natural person with sufficient, legally recognised professional qualifications to carry out those duties (art. 13.6). If nobody is appointed, the president carries them out (art. 13.5).

What happens to the data in Vecinar if we change property manager?

Nothing. In Vecinar the community is the account holder and the property manager is a user with management permissions. The president removes the outgoing manager's access and invites the new one; incidents, bookings, documents and the unit register stay where they were.

How much does Vecinar cost?

You pay per registered unit, through an annual subscription taken out by the community: the Basic plan costs €0.15 per unit per month + VAT (1 GB of storage per unit) and the Plus plan €0.20 per unit per month + VAT (2 GB per unit). Both plans include AI summaries of incidents. The first subscription includes a 30-day trial.

Sources

This guide is for information only and is not legal advice. Check your community's bylaws too. The Ley de Propiedad Horizontal (LPH, Spain's Horizontal Property Act) is national law: in Catalonia, Book Five of the Civil Code of Catalonia applies instead.